
Reviews From Our Customers
Frequently Asked Questions
How long will it take for my order to arrive?
Our orders are processed within 1–3 business days. Standard shipping takes 5–8 business days, and yes, we offer free shipping on all orders. Tracking is included so you can follow your package from our studio to your door.
What is the return policy?
We want you to be happy with your item. If you need to return it, you have 30 days after receipt to do so with ease.
Refunds are issued using the same payment method used for the purchase.
For more details, please see our Return Policy.
There’s a problem with my order
Don’t worry, we’ve got you covered.
Just send an email to info.vivori@gmail.com
or use our contact form.
Include your order number and a brief description of what happened — this way we can sort everything out as quickly as possible.
Do I get free shipping on my order?
Yes! We offer free shipping on all orders — no minimum purchase required. Once your order is placed, we’ll take care of the rest and deliver it straight to your door at no extra cost.